Field Service Technician Software | Dispatch, GPS & Mobile Work Orders | Better Sales Pro

Manage field technicians

Manage Your Field Technicians. Every Job. Every Time.

Better Sales Pro helps you dispatch the right tech, optimize routes, track every job in real time, and delight customers—wherever your team goes.

  • Real-time dispatching & scheduling
  • GPS tracking & route optimization
  • Mobile work orders & checklists
  • Job updates, photos & signatures
  • Inventory, invoicing & payments in the field
  • Performance tracking & reporting
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Field service dashboard showing jobs today, live map tracking of technicians, schedule, and top performers in Better Sales Pro
Powerful capabilities for field teams

Everything your field team needs to succeed

From first dispatch to final payment—keep crews aligned, customers informed, and revenue flowing.

Smart dispatching

Assign the right technician using location, skills, certifications, and real-time availability.

Route optimization

Cluster stops, reduce windshield time, and adapt quickly when traffic or priorities change.

Mobile work orders

Create, update, and close jobs from the field with photos, notes, and structured checklists.

Customer communication

Automate confirmations, on-the-way texts, and ETAs so customers always know what to expect.

Inventory in the field

See parts on trucks or in the warehouse so techs quote accurately and avoid return trips.

Capture signatures

Collect approvals and sign-offs digitally at the job site for faster closeout and fewer disputes.

Real-time reporting

Monitor jobs completed, revenue, first-time fix rates, and productivity by tech or territory.

How it works

Simple workflow. Powerful results.

1

Create job

Schedule work or accept online bookings. Details sync to the office and mobile instantly.

2

Assign & dispatch

Match the best available tech. They get a push notification with job context.

3

On the way

Directions, customer history, and live GPS visibility keep everyone aligned.

4

Complete job

Photos, checklists, materials used, and signatures captured before leaving site.

5

Invoice & get paid

Invoice from the van or send a payment link—automatic reminders help you collect faster.

Empower your team. Delight your customers.

Give technicians everything they need before they knock on the door—while leadership sees utilization, SLA performance, and revenue in one place.

  • Faster response times and fewer missed windows
  • Less back-and-forth between dispatch and crews
  • Professional customer updates at every stage
  • Cleaner job files for warranty, compliance, and upsell
32%More jobs completed
24%Higher productivity
18%Higher customer satisfaction
15%Lower operating costs
Integrations

Seamlessly integrates with the tools you love

Connect calendars, accounting, payments, chat, and automation so data flows without double entry.

QuickBooks Google Calendar Slack Microsoft 365 Zapier Stripe Twilio
Customer stories

Real results. Real impact.

★★★★★
“Dispatch finally matches reality. We see every truck, every job, and our callbacks dropped.”
Jason M.Owner, ProTech HVAC
★★★★★
“Techs invoice before they leave. Cash flow improved and our bookkeeper stopped chasing paper.”
Lisa K.COO, Metro Electric
★★★★★
“Customers get ETA texts automatically. Our NPS went up the first quarter we rolled it out.”
Marcus T.Service Manager, BlueLine Plumbing

Put your field operations on autopilot

Save time, lower costs, and deliver exceptional service with dispatch, mobile jobs, and billing in one connected platform.