Phone & IVR | Better Sales Pro

Phone & IVR

Every Call. The Right Path. Better Results.

Give every caller a polished experience with a smart IVR—visual flows, dependable routing, and analytics tied to your CRM so conversations turn into outcomes.

  • Professional IVR with smart call routing
  • Fewer missed calls with queues, failover, and clear menus
  • Voicemail, call queues, and business-hours rules built for real teams
  • Call recordings and analytics to coach reps and improve resolution
No credit card required Free 14-day trial Cancel anytime
IVR Flow Builder with call flow diagram and call analytics in Better Sales Pro
Powerful IVR features

Everything you need in a business phone system

Smart call routing

Send callers down the right branch—menus, teams, locations, or priority queues—without manual babysitting.

Business hours

Open, closed, holidays, and after-hours destinations so callers always hear the right message.

Call queues

Hold music, position announcements, and fair distribution when your team is busy.

Voicemail & transcripts

Capture messages where email isn’t enough—and review text alongside recordings when available.

Call analytics

Volume, duration, answered vs missed, and outcomes so you can optimize staffing and scripts.

Mobile & remote

Answer and manage calls wherever your team works—desk, laptop, or phone.

How it works

Simple setup. Powerful impact.

Get your number

Claim local, toll-free, or campaign numbers mapped to your workspace.

Build your IVR

Design prompts, menus, and destinations with a visual flow builder.

Route calls

Send traffic to queues, ring groups, individuals, or voicemail.

Analyze & optimize

Spot peaks, misses, and bottlenecks with live dashboards.

Delight callers

Faster answers, clearer paths, and CRM-aware follow-up.

Perfect for every business

Built for teams that value every conversation

Sales teamsRoute hot leads first and shorten time-to-contact.
Customer supportDeflect repeat questions and segment tickets automatically.
Service businessesDispatch jobs by department or territory without confusion.
E-commerceSeparate orders, billing, and VIP lines with clarity.
HealthcareProfessional greetings with compliant routing workflows.
Real estateBuyer, seller, and vendor flows without crossed wires.
Connected platform

Seamlessly integrates with Better Sales Pro

Calls tie back to records so nothing falls through the cracks.

CRM
Contacts
Tickets
SMS & email
Analytics

Trusted by businesses worldwide

Luxe Realty Sunset ProBuild Vision Solutions Pinnacle Financial Elite Home Services

Turn every call into an opportunity

Pair intelligent IVR with your CRM—better routing, happier callers, and a team that always knows what happened on the line.

No credit card required Free 14-day trial Cancel anytime