Line-item equipment, labor hours, permits, and extended warranties—then send a branded proposal your homeowner or light commercial buyer can approve online.
AHRI matchups & model notes
Good-better-best packages
Financing disclosure blocks
AC installation
Condenser + coil$3,200
Labor & startup$650
Permits & pad$200
Total$4,050.00
Simple invoicing & payments
Progress billing on changeouts and card-on-file for membership renewals—with automated reminders so nothing sits in AR.
Visa, Mastercard, ACH, Apple & Google Pay
Deposit and balance workflows
Export-friendly for accounting
Invoice #2401
$1,842.00
Pay now
Visa · Mastercard · ACH · Apple Pay · Google Pay
Project management
Kanban or calendar for coordinators—see tune-ups, installs, and warranty callbacks without losing the thread in group texts.
Install vs. service lanes
Parts delay flags
Startup and commissioning tasks
Dispatch board
To do
Load calc
In progress
Changeout
Done
PM ✓
Expense management
Tag every supply house run and fuel receipt to a job or truck—so gross margin on installs reflects reality.
Receipt photos from the field
Inventory handoff where you track it
Job P&L visibility
Recent expenses
Parts & supplies$412
Gas / fuel$86
Tools$54
Staff tracking on map
Know which tech is closest to the no-AC call and who is still wrapping startup—without calling every driver.
On site / en route / offline
Better customer ETAs
Accountability for SLAs
Live map
Tech 3 On site · 88 Birch Ln
Time clock
Clock in on the install or tune-up so payroll, job costing, and flat-rate efficiency reports stay aligned.
Mobile clock in/out
Job-linked hours
Supervisor approvals
Service call
Timer
02:35:18
Clock out
Inspection reports
Document coil condition, pressures, electrical checks, and startup photos—then send a signed PDF before you leave the driveway.
Search-friendly answers for owners comparing HVAC business software and dispatch tools.
What is HVAC CRM software?
HVAC CRM software helps heating and cooling companies manage leads, dispatch technicians, build equipment and labor estimates, schedule installs and tune-ups, track maintenance agreements, invoice and collect payment, and document inspections—all from one dashboard.
Can HVAC companies track technicians on a map?
Yes. Better Sales Pro supports live status and map views so dispatchers see who is on site, en route, or available for the next no-heat call.
Does Better Sales Pro include AI for HVAC businesses?
BEN AI can help answer common customer questions, qualify leads, and support follow-ups—see the BEN section on this page and the dedicated BEN overview for details.
Ready to take your HVAC business to the next level?
Join teams using Better Sales Pro for dispatch, sales, and customer experience.