Florist Business Software & CRM | Better Sales Pro

Built for florist shops & studios

Run your florist business beautifully. More blooms. More smiles. More profit.

All-in-one platform to manage leads, orders, inventory, deliveries, payments, e-commerce, and everything in between—without duct-taped spreadsheets.

  • Estimates & proposals
  • Invoicing & online payments
  • Cooler inventory & low-stock alerts
  • E-commerce & pickup windows
  • Events & wedding timelines
  • Staff & delivery map tracking
  • Expense & accounting visibility
Lush bouquet in a vase representing a retail florist and wedding flower studio using Better Sales Pro business software

Everything you need to grow your flower shop

Daily retail, sympathy orders, weddings, and corporate events—connected workflows your designers, drivers, and front desk will actually use.

Estimates & proposals

Stem counts, vases, labor, delivery zones, and upgrades in one quote.

Invoicing & payments

Deposits for weddings, balance due on delivery, tips, and card pay links.

Inventory control

Cooler par levels, recipes, and alerts before you sell through key stems.

E-commerce store

Local delivery windows, pickup slots, and product photos that convert.

Events & weddings

Boards and calendars for installs, strike, and venue coordination.

Staff & delivery tracking

Live map and status for drivers and on-site designers.

Accounting & reports

Margin by arrangement, wedding vs. retail, web vs. walk-in, and route.

BEN AI assistant

24/7 help for calls, chats, and follow-ups.

Detailed estimates & proposals

Line-item stems, vases, labor, delivery mileage, and ceremony upgrades—then send a branded proposal your couple or planner can approve online or convert from estimate in one click.

  • Wedding packages & à la carte stems
  • Good-better-best arrangements
  • Delivery window & strike fees

Simple invoicing & payments

Wedding retainers, balance due before delivery, and corporate account billing—with automated reminders so beautiful work does not sit in accounts receivable.

  • Visa, Mastercard, ACH, Apple & Google Pay
  • Deposit and balance workflows
  • Export-friendly for accounting

Orders & wedding timelines

Kanban or calendar for your lead designer—see consult notes, cooler build, driver handoff, and venue install without losing the thread in group texts.

  • Multi-stop delivery runs
  • Ceremony vs. reception tasks
  • Planner & venue coordination

Expense management

Tag every wholesale PO, ribbon roll, and van fill-up to an order or route—so gross margin on daily stems and big weddings reflects reality.

  • Receipt photos from the shop or van
  • Flowers vs. hardgoods visibility
  • Order P&L at a glance

Staff & delivery tracking on map

See which driver is in route with the arch install, who is at the venue, and who is back at the shop prepping coolers—without calling every phone.

  • In route / on site / available
  • Clear customer ETAs
  • Accountability for window times

Time clock

Clock in on the wedding install or cooler prep shift so payroll, job costing, and designer efficiency reports stay aligned.

  • Mobile clock in/out
  • Order-linked hours
  • Supervisor approvals

Delivery checklists & photos

Capture arrival photos, vase placement notes, and signed handoffs—then send a branded PDF the venue or family can keep.

  • Templates for sympathy, wedding, corporate
  • Recipient signature on tablet
  • Cooler temp or care notes when needed

Digital forms & reports overview

Accounting reports

Revenue by lead source, channel, wedding planner, or neighborhood—so you invest marketing dollars where ROI is proven.

  • P&L snapshots
  • AR aging
  • Stems & hardgoods by order
BEN AI assistant mascot for Better Sales Pro

BEN AI — Your 24/7 AI assistant

BEN AI answers incoming calls, qualifies leads, books deliveries and consults, and helps you grow your florist business 24/7.

“We need centerpieces for 18 tables by Saturday—can you deliver to the venue?” · Customer · 2:14p
I can check cooler availability for your palette, email a quick stem-count estimate, and hold a 2–4p delivery window at the venue. Want blush peonies or garden roses as the hero flower?
Meet BEN and explore AI features
  • Answers calls & chats instantly
  • Books appointments
  • Qualifies leads
  • Sends follow-ups
  • Works 24/7 for you

Florist business software — frequently asked questions

Search-friendly answers for flower shop owners comparing florist CRM tools, wedding proposal apps, and delivery dispatch software.

What is florist business management software?

Florist business management software helps flower shops and wedding studios capture leads from your website and walk-ins, build detailed estimates and proposals with stem counts, vases, labor, and delivery fees, manage cooler inventory and low-stock alerts, schedule designers and drivers, route same-day deliveries with live map tracking, run e-commerce and pickup windows, invoice and collect payment, tag wholesale and packaging expenses to orders, and see profitability by arrangement, channel, or event—all from one dashboard.

Can florists track delivery drivers on a map?

Yes. Better Sales Pro supports live status and map views so dispatchers see which drivers are in route, on a multi-stop run, at the venue, or available for the next rush order—so customers get accurate ETAs without phone tag.

Does Better Sales Pro include AI for florist businesses?

BEN AI can help answer common customer questions about availability, pricing, delivery windows, and sympathy or wedding packages, qualify leads, and support follow-ups—see the BEN section on this page and the dedicated BEN overview for details.

Ready to grow your flower shop?

Join thousands of florists who trust Better Sales Pro for weddings, deliveries, inventory, and getting paid.

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