All-in-one platform to manage leads, jobs, techs, invoices, payments, and reports—so you can focus on what matters: fixing refrigerators, washers, ovens, and more—fast.
In-home service calls, warranty work, property management accounts, and light commercial kitchens—connected workflows your dispatchers and techs will actually use.
Diagnostics, flat-rate repairs, and parts + labor in one quote.
Deposits, trip charges, and card-on-file for warranty follow-ups.
Parts ordered, return visits, and installs on boards or calendar.
Live map and status for every technician and territory.
Photo documentation, model/serial notes, and signed PDFs on site.
Spare parts, tool maintenance, and fuel tied to the right truck.
Margin by technician, territory, or lead source.
24/7 help for calls, chats, and follow-ups.
Line-item diagnostics, common repairs, and parts allowances—then send a branded proposal your homeowner or property manager can approve online or convert from estimate in one click.
Trip charges, deposits on ordered parts, and balance-on-completion—with automated reminders so completed repairs do not sit in AR.
Kanban or calendar for dispatch—see parts ordered, on-site diagnostics, return installs, and warranty callbacks without losing the thread in group texts.
Tag every parts invoice and tool purchase to a truck or tech—so gross margin on flat-rate jobs reflects reality.
See which tech is on site, who is en route to the emergency call, and who is on break—without calling every driver.
Clock in on the warranty callback or stacked residential route so payroll, job costing, and efficiency reports stay aligned.
Capture error codes, voltage checks, leak points, and before/after photos—then send a signed PDF with condition notes before you leave the home.
Revenue by lead source, territory, technician, or appliance category—so you invest marketing dollars where ROI is proven.
BEN AI answers incoming inquiries instantly, qualifies leads, schedules appointments, and books jobs while your techs stay focused on diagnostics and repairs.
Search-friendly answers for owners comparing appliance service CRM tools, dispatch software, and field reporting apps.
Appliance repair business software helps residential and commercial service companies capture leads, build diagnostic and flat-rate estimates, schedule and dispatch technicians with live map status, track parts and warranties, document jobs with photos and signatures, invoice and collect payment, manage parts and tool expenses, and see profitability by technician, truck, or territory—all from one dashboard.
Yes. Better Sales Pro supports live status and map views so dispatchers and owners see which techs are on site, en route, on break, or offline for the next warranty callback or same-day emergency.
BEN AI can help answer common customer questions about brands, pricing, and scheduling, qualify leads, and support follow-ups—see the BEN section on this page and the dedicated BEN overview for details.
Join thousands of appliance repair professionals who trust Better Sales Pro for dispatch, parts, and getting paid.