Work Order Software for Real Estate & Property Management | WE ARE REALTY

Work orders

Fix issues faster. Keep properties better.

The complete work order management solution for real estate professionals. Create, assign, track, and resolve maintenance requests with speed, transparency, and accountability.

Create work orders in seconds
Assign to vendors or in-house staff
Track status in real time
Automate workflows & reminders
Mobile updates & photos
Happy tenants · efficient teams

Trusted by property managers and operators modernizing maintenance.

4.9 / 5 SOC 2–minded Bank-level security
Work orders
Calendar
Vendors
Reports
Settings
Open128
In progress36
Pending24
Completed92
Recent work orders
IDTitlePropertyPriorityStatusAssigned
1048 HVAC noise · Unit 4BHarbor Tower HighIn progressApex HVAC
1045Leaking under sink2200 Lakeside MedNew—
1042Common area lighting9 Yorkville LowPending reviewIn-house
Work order summary
Open · Complete · Pending
Overdue
  • · WO-1031 · Balcony rail
  • · WO-1028 · Elevator lobby

Already a partner? Open work orders in your account.

Create in seconds

Log requests from anywhere—office, field, or resident portal.

Assign with confidence

Route to trusted vendors or your in-house team.

Track in real time

Instant updates, photos, and activity on every ticket.

Automate & notify

Reminders, escalations, and SLA-aware nudges.

Report & improve

Performance views by property, vendor, and trade.

Everything you need in one place

One system for intake, execution, documentation, and follow-through—aligned to how you run property operations.

Work order creation

Templated requests, required fields, and property-aware defaults.

Vendor management

Coverage areas, skills, insurance, and performance history.

Priority & due dates

Emergency flags, SLAs, and calendar visibility.

Tenant notifications

Branded updates residents and owners actually read.

Photos & files

Before/after evidence and compliance attachments.

Time & cost tracking

Labor, materials, and estimate vs. actual in one thread.

Status updates

Clear stages from request through approval and closeout.

Mobile friendly

Technicians and managers stay in sync on any device.

Work order lifecycle

  1. 1
    RequestCaptured from staff, vendor, or resident channel with full context.
  2. 2
    Review & assignTriage priority, attach files, and dispatch to the right party.
  3. 3
    In progressField updates, photos, and time logged as the job runs.
  4. 4
    Review & approvePM or owner sign-off before invoices and closeout.
  5. 5
    CompletedArchived with audit trail for accounting and renewals.

Work orders on the go

Update status, attach photos, and keep tenants informed from the field.

WO-1048
HVAC noise · Unit 4B
Harbor Tower
In progress Update status

Built for real estate workflows

Connect maintenance to the rest of your stack—so nothing gets lost between PM, finance, and vendors.

Property management
Tenants & owners
Accounting & approvals
Vendor payments
Scheduling & access
Documents & e-sign

Powered by REVA AIREVA

Optional intelligence that helps your team route faster, spot risk, and reduce repeat issues—always with human oversight.

  • Smart routing suggestions from history & trade
  • Predictive maintenance cues from patterns (where enabled)
  • Auto-generate drafts from intake forms & messages
  • AI summaries for owners and executives
Ask REVA anything

Who uses work orders?

From front-line PMs to owners investing at a distance—everyone gets the same source of truth.

Property managers Portfolio-wide queues and approvals.
Leasing agents Unit turns and make-ready coordination.
Owners & investors Transparency into spend and timelines.
Maintenance teams In-house techs and coordinators.
Vendors Clear scopes, media, and payment-ready closeout.

Better maintenance. Happier tenants. Stronger properties.

See how WE ARE REALTY brings work orders together with the rest of your real estate platform.

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