The Personal Information section stores the name, contact details, and professional info used across Better Sales Pro.
Open Personal Information
- Go to Edit Profile.
- In the left menu under Profile, click Personal Information.
What you can update
- First name, last name, and professional title
- Company / brokerage display name (where shown)
- Phone, cell, WhatsApp, and fax numbers
- Email address (often display-only; change via Email Accounts if managed separately)
- Mailing address, city, state/province, ZIP/postal, and country
- Timezone and default language
- Tax ID type (SSN/EIN) when your role requires it
- About / bio text for your public profile
How to edit
- Update the fields you need.
- Review phone formatting — numbers should include the correct country code when prompted.
- Click Save Changes in the footer.
Common issues
- Email looks locked — primary login email may be changed from Email Accounts or by an administrator.
- Wrong timezone — appointments and reminders use your profile timezone; update it if times look off.
- Changes disappeared — confirm you clicked Save Changes before switching tabs.