Phone & Text | Knowledge Base | Better Sales Pro

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Phone & Text

Manage business phone and text numbers connected to your Better Sales Pro account for calls and SMS.

Open Phone & Text

  1. Go to Edit Profile.
  2. Under Communication, click Phone & Text.

What you can do

  • Review numbers assigned or connected to your account
  • Set preferences for outbound calling or messaging when available
  • Confirm which number appears to contacts

Typical setup steps

  1. Open Phone & Text.
  2. Follow on-screen prompts to connect or claim a number if your company provides one.
  3. Verify any pending phone verification codes.
  4. Save preferences.

Common issues

  • No number listed — your administrator may need to assign a company number first.
  • Texts not sending — confirm the number is active and you have messaging permission/credits.
  • Wrong caller ID — select the correct outbound number in Phone & Text settings.

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